Moxydraw privacy policy

Privacy policy

Hello and welcome to the general Moxy Technologies inc. Privacy policy which helps you to identify the type of relationship you may enter into with Moxy Technologies inc. with regard to your personal data.

This is the general Moxy Technologies inc. Privacy Policy ("We", "Us", "Our") and it applies to the Moxy Technologies inc. site and application (the "Site", "Service"). For general use of the Service, please see our Terms.

In order to provide you with the best Service and experience exploring our Service, it is of vital importance that you fully understand this Privacy Policy.

We want to be sure that we took into account everything important to you, including:

1. Who we are

If there are any questions regarding this Privacy Policy or our personal data processing practices, you may contact us using the information below:

Moxy Technologies inc. 13 des Noyers, Granby, Québec, Canada

You also may submit inquiries regarding personal data protection, privacy and security matters to

2. What personal data do we collect?

Personal data (or data) is any information relating to you and that alone or in combination with other information allows a person that collects and processes such information to identify you as an individual.

You are free to visit our Site anonymously.

Personal data is only collected if you choose to buy MoxyDraw. No personal information is collected with our freeware MoxyDrawLite.

Through the buy web page form, your name, address and email address are collected. Other technical information may be collected if necessary, but not necessarily on a mandatory or automatic basis like Media Access Control address (MAC-addresses), International Mobile Equipment Identity (IMEI), Unique Device Identifier (UDID), Central Processing Unit id (CPUID), windows computer name, Internet Protocol address (IP-address), browser and system information.

Credit card numbers are collected and processed by a third party.

Processing of the personal data means, for example, collection, organizing, structuring, storage, use, disclosure by any means etc.

3. What do we use your personal data for?

Personal data used when you fill our Buy web page is for billing purpose only.

Your email address could be used to contact you if there are any changes in MoxyDraw in this policy or in case of a special concern.

All other data mentioned in section 2 are, if need be, collected and processed to make licensing system work properly.

4. How do we protect your personal data?

Moxy Technologies inc. implements the following technical, physical and organizational measures to maintain the safety of your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized use, unauthorized modification, disclosure or access and against all other unlawful forms of processing.

Moxy Technologies inc. uses a distributed system and is doing its best to provide the best availability possible, but service is provided as is, and Moxy Technologies inc. isn't responsible for any damage which might be caused by interruptions.

All personnel are subject to full confidentiality and any subcontractors and sub processors are required to sign a confidentiality agreement if not full confidentiality is part of the main agreement between the parties. The personal data can be only accessed through a private network over an encrypted connection and only from a limited set of IPs. Also any access by authorized personnel is logged. We do not store personal information outside of the private servers even temporarily.

Moxy Technologies inc. will at all times keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured and used. Moxy Technologies inc. will also provide the summaries of any independent audits of the Service (if applicable).

All access to personal data is blocked by default, using a zero privileges policy. Access to personal data is restricted to individually authorized personnel. Authorized personnel are granted a minimum access on a need-to-have basis.

The ability to intervene
Moxy Technologies inc. enables your rights of access, rectification, erasure, blocking and objection mainly by providing built-in functions for data handling in the Service, and also by informing about and offering you the possibility of objection when Moxy Technologies inc. is planning to implement changes to relevant practices and policies.

Moxy Technologies inc. uses security reports to monitor access patterns and to proactively identify and mitigate potential threats. Administrative operations, including system access, are logged to provide an audit trail if unauthorized or accidental changes are made. System performance and availability is monitored from both internal and external monitoring services.

Personal Data breach notification
In the event that your data is compromised, Moxy Technologies inc. will notify you and competent Supervisory Authority(ies) within 72 hours by e-mail with information about the extent of the breach, affected data, any impact on the Service and Moxy Technologies inc.'s action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.

5. Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties any information.

Legally required disclosure
Moxy Technologies inc. will not disclose your data to law enforcement except when instructed by you or where it is required by law. When governments make a lawful demand for your data from Moxy Technologies inc., Moxy Technologies inc. strives to limit the disclosure. Moxy Technologies inc. will only release specific data mandated by the relevant legal demand. If compelled to disclose your data, Moxy Technologies inc. will promptly notify you and provide a copy of the demand unless legally prohibited from doing so.

6. Where do we store the information?

Personal data location
All data are stored in databases and file repositories hosted in Canada. All data are automatically replicated in real time to secondary hot failover databases and file repositories hosted in Canada.

Databases are continuously backed up to enable restore to any point in time within a retention period of 30 days. Backups are stored on file storage in Canada.

Moxy Technologies never store any credit card information.

7. Access, data portability, migration, and transfer back assistance

You may at any time obtain confirmation from Moxy Technologies inc. as to whether or not personal data concerning you are being processed. You may at any time order a complete data copy, which you may transmit to another controller of the data. Your data will be delivered within 10 working days by Moxy Technologies inc. Logical relations between datasets will be preserved in form of unique identifiers.

8. Request for rectification, restriction or erasure of the personal data

You may at any time obtain without undue delay rectification of inaccurate personal data concerning you.

Restriction of processing personal data
You may at any time request us to restrict the processing of personal data when one of the following applies:

You may without undue delay request the erasure of personal data concerning you, and Moxy Technologies inc. shall erase the personal data without undue delay when one of the following applies:

9. Data retention

How long do we store your data?
We store your data (a) if the basis for the processing of personal data is consent, then we process your data as long as the consent is not revoked, and after revoking the consent for a period of limitation of claims, (b) if the basis for data processing is the performance of the contract, then we process your data as long as it is necessary to perform the contract, and after that time for a period of limitation of claims, (c) if the basis for data processing is the legitimate interest, then we process your data until you object to processing, and after that time for a period of limitation of claims.

We reserve the right to terminate users' data that are inactive for a continuous period of 12 months. In the event of such termination, all data associated with such a user account will be deleted.

Data retention policy
All Account Data, Configuration Data and Log-in Data will be erased after account deletion in 29 days.

Request to delete my Personal Data (allows the authorized users to delete all their personal data without any recovery options).

Data retention for compliance with legal requirements
You cannot require us to change any of the default retention periods, except for the reasons for erasure as it is stated above, but may suggest changes for compliance with specific sector laws and regulations.

10. Accountability

We use logs all system updates, configuration changes and access to provide an audit-trail if unauthorized or accidental changes are made. You may request a data protection audit performed by an independent third party who is also accepted by Moxy Technologies inc. You may pay a Fee associated with the request plus applicable taxes as well as any other costs related to the audit as the case may be.

11. Cooperation

Moxy Technologies inc. will cooperate with you in order to ensure compliance with applicable data protection provisions, e.g. to enable you to effectively guarantee the exercise of data subjects’ rights (right of access, rectification, erasure, blocking, opposition), to manage incidents including forensic analysis in case of security breach.

12. Moxy Technologies inc. Terms and Conditions of Use

Please also visit our Terms section establishing the use, disclaimers, and limitations of liability governing the use of our Site.

13. Changes to our Privacy Policy

We will continue to evaluate this Privacy Policy and update it accordingly when there is a change and to comply with regulatory and legal requirements. If we decide to do so, we will notify you of any changes via email and/or a prominent notice on our Site. Please check this Privacy Policy periodically for the updates.

14. If you are not satisfied

If you have any questions or comments about our Privacy Policy, or if you have an unresolved privacy or data use concern that you believe was not adequately addressed in our Privacy Policy, please contact us at

Also you may at any time lodge a complaint with a supervisory authority regarding Moxy Technologies inc.’s collection and processing of your personal data.

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